Conclusion
The increasing pressure for public accountability and transparency combined with the need to maximize limited resources have prompted many state DOTs to adopt performance-based management programs. Many state DOTs have used performance measurement successfully for years to provide the most efficient transportation system and services. These efforts have resulted in improved system performance, enhanced public credibility and, in several cases, increased state funding. These case studies illustrate this common experience, yet, “one size does not fit all.” Performance programs and targets vary among states in order to accommodate their unique environments, funding scenarios and specific operational and capital strategies.
The state DOTs cited in each area of this report represent a brief snapshot of the performance-based programs across the country. While performance systems are customized to each DOT’s mandate and need, these systems are not created in a vacuum. Many agencies track similar indicators and have begun to apply comparative performance measurement methods to identify best practices that can be shared with all DOTs. AASHTO’s recent effort in comparing state DOTs’ construction project cost and schedule performance is one example of that ongoing work. This enables data sharing among DOTs and the traveling public, and allows for benchmarking and continuous improvement as well as citizen input. Through these individual and collaborative efforts, state DOTs have demonstrated that their performance management practices have yielded measurable results and that they are well on track to continue to improve system conditions, system performance and safety on state and Federal-aid highways.
For your information and reference, see attached Appendix, Performance Management Reference and Resources. This portion of the document provides links and references to the participating State’s performance management publications as well as citations and links for the premier performance management documents and guidance used by DOTs.
Photo courtesy of Missouri Department of Transportation.
